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Pizza Palace Returns & Refunds

Returns & Refunds

Pizza Palace's returns and refunds policy — return window, conditions, and how to start a return.

Returns & Refunds

Your satisfaction matters to us. If something isn't right, we're here to make it right.

  • Return window: you may request a return within 7 days of delivery.
  • Condition: items should be unused, in their original packaging, with any tags intact.
  • Damaged or wrong item: if you received a damaged or incorrect product, contact us right away and we'll replace it or refund you.
  • How to start: reach out with your order number and a photo of the item, and we'll guide you through the process.

Some items (such as perishable or personal-care products) may not be eligible for return for hygiene reasons — this will be noted on the product page.